Thousands of National Lottery players have fallen victim to cyber attackers, according to its operator Camelot.
Camelot is estimating that the accounts of some 26,500 players have been hacked. It says that the accounts were accessed after “suspicious activity” was detected.
The firm also said in a statement, which is released on Twitter, that personal details could have been accessed, including their name, contact details, their date of birth and transaction history. While Camelot says their full bank details were safe, it could be that hackers have the last four digits of their card number, along with the card’s expiry date.
The National Lottery draw itself is said to unaffected, as Camelot says there has been no unauthorised access to its core systems. In its statement, the operator moved to reassure customers, saying that no cash had been taken out of player accounts.
It believes that email addresses and passwords may have been stolen from another website, where people who have been affected use the same password and details. However, customers have taken to social media to say that cannot be the case as they do not use the same details for different accounts.
Camelot said in its statement: “Of our 9.5 million registered online players, we believe that around 26,500 players’ accounts were accessed. A much smaller number – fewer than 50 – have had some activity take place within the account since it was accessed. This was limited to some of their personal details being changed – and some of these details may have been changed by the players themselves.”
It has now suspended affected accounts as a precaution while it gets in touch with its customers to help them to change passwords and get back into their accounts in a secure manner. Camelot will also be offering them advice on how to stay safer online.